TERMS AND CONDITIONS
IMPORTANT NOTICES: PLEASE READ CAREFULLY. Viciation Limited PROVIDES AN
EXECUTION-ONLY SERVICE UNDER THESE TERMS AND CONDITIONS. FOREX AND CFDS
ARE COMPLEX INSTRUMENTS. THEY COME WITH A HIGH RISK OF LOSING MONEY
RAPIDLY DUE TO LEVERAGE. YOU SHOULD CONSIDER WHETHER YOU UNDERSTAND HOW
FOREX AND CFDS WORK, AND WHETHER YOU CAN AFFORD TO INCUR LOSSES AND HAVE
THE APPROPRIATE RISK APPETITE. A USEFUL EXPLANATION OF THE RISKS
ASSOCIATED WITH OUR TRANSACTIONS IS SET OUT IN THE RISK WARNING
DISCLOSURE AVAILABLE ON OUR WEBSITE. YOU SHOULD ENSURE YOU FULLY
UNDERSTAND SUCH RISKS BEFORE OPENING OR CLOSING A POSITION WITH US.
IMPORTANT SUMMARY
This summary outlines key terms governing our Services' contract between
you and us. It's vital to note that these terms are not exhaustive, and
you should read the full document before acceptance.
Availability of Terms: The contract terms, subject to amendments, are
accessible on our website.
Suitability and Risks: Trading our Products requires the capacity to
endure a 100% loss and a high-risk tolerance. Understand the fluctuating
nature of underlying financial instruments and seek independent advice
if necessary.
Leverage and Risk: Our leveraged Products entail higher risk compared to
direct investments. Not all clients may find them suitable. Detailed
risks are outlined in our Risk Warning Disclosure.
No Ownership Interest: Trading our Products does not grant ownership
rights to the underlying financial instruments. Positions are notional
and non-transferable.
Execution-only Service: We offer execution-only service, without advice
or management. You are solely responsible for your decisions or may seek
guidance from independent advisors.
Personal Responsibility: You act as principal, not as an agent for
others. Any activity conducted on behalf of another party is not
recognized, and we reserve the right to terminate the agreement.
Complaints Handling: We have internal procedures for addressing
complaints promptly and fairly. Contact us in writing to raise a
complaint, and we aim to resolve it within forty days.
Market Abuse: Trading with us is subject to market abuse regulations.
Engaging in improper trading may lead to cancellation of positions,
account closure, termination of terms, or other appropriate actions.
This summary serves as a guide to important aspects of our relationship.
For a comprehensive understanding, review the full terms before
acceptance.
SECTION 1: OPENING ACCOUNT
1.1 Acceptance of Client
1.1.1 Upon submission of an application to utilize our services
("Services"), you undergo a client onboarding process. We retain the
sole discretion to accept or decline your application without providing
justification.
1.2 Relationship Agreement
1.2.1 Your relationship with us is governed by the following: these
Terms, Policies, and the application form submitted for our Services.
1.2.2 The amalgamation of these Terms, your application form, and the
Policies constitutes our client agreement ("Client Agreement"). These
documents supersede any prior agreements concerning our Services. It is
imperative that you review and comprehend the terms outlined in the
Client Agreement. The most current version of these Terms will be
accessible on our website.
1.2.3 These Terms become effective upon your agreement or upon the
opening of your Account, whichever occurs later. The Terms remain in
force until terminated in accordance with Section 8 (Event of default
and termination).
1.3 Client Classification
1.3.1 We are obligated to classify you as an Ordinary Investor,
Professional Investor, or Counterparty. We may request specific
information during this classification process, and upon completion, we
will inform you of your classification. You are required to provide
annual declarations confirming that your classification data remains
unchanged. Any changes to such data must be promptly communicated to us.
1.3.2 Eligibility determines whether you are categorized as a
Professional Investor or Counterparty. You may only fall into one
category. If you are ineligible for Professional Investor or
Counterparty classification, you will be classified as an Ordinary
Investor. Exceptions may be made to reclassify you as an Ordinary
Investor upon request, if previously classified as a Professional Client
or Counterparty.
1.3.3 If classified as a Professional Investor, you must promptly notify
us if you no longer meet the conditions to be a Professional Investor as
outlined by the IBC Act under the laws of Saint Lucia.
1.3.4 Understand that if categorized as a Professional Investor or
Counterparty, certain protections applicable to Ordinary Investors may
not be provided pursuant to Applicable Regulations.
1.4 KYC and CDD Checks
1.4.1 Before opening your Account and periodically thereafter, we
conduct or update Know Your Customer (KYC) and Customer Due Diligence
(CDD) checks in accordance with Applicable Regulations and our internal
Policies. You agree to promptly provide all requested information.
1.4.2 You acknowledge and agree that we may utilize various
organizations, including but not limited to LexisNexis and Refinitiv, to
verify the information provided by you.
1.5 Non-Responsibility for Introducing Party Actions
If you are introduced to us by a third party ("Introducing Party"), you
acknowledge and agree to the following:
(a) Our responsibility is limited to our execution-only Services.
(b) We bear no responsibility or obligation, and provide no warranty,
representation, or endorsement regarding the actions or statements of an
Introducing Party.
(c) We are not obliged to verify the legal or regulatory status of an
Introducing Party.
(d) You understand that we may compensate Introducing Parties for their
involvement in your trading activities, which may include commissions,
mark-ups, mark-downs, or other agreed forms of remuneration.
(e) Unless stated otherwise in writing: (i) An Introducing Party
operates independently. (ii) An Introducing Party is not our agent,
representative, or Affiliate. (iii) An Introducing Party is not
authorized to make representations or statements on behalf of us or our
Affiliates regarding our Services.
1.6 Operating your Account through an Authorised Third Party
1.6.1 In order to appoint an Authorised Third Party, an appointment
letter and limited power of attorney, in the form acceptable to us and
in accordance with the IBC Act under the laws of Saint Lucia, will be
signed by you addressed to the Authorised Third Party and us. Such
appointment letter and limited power of attorney will form part of these
Terms.
1.6.2 Where you decide to appoint an Authorised Third Party to manage or
operate your Account, you do so at your own risk.
You will remain liable for an act or omission by an Authorised Third
Party. We will rely on Orders or other instructions given to us by the
Authorised Third Party, and we will accept and act on such Orders or
other instructions in good faith and without further enquiry or further
monitoring of the Authorised Third Party’s compliance with instructions
relating to the application of trading or investment strategies.
1.7 Account Security
1.7.1 It is your responsibility to keep your Security Information
confidential.
1.7.2 Other than when you securely access your Account, we, including
our employees, associates, directors, agents and Affiliates, will never
ask you for your Security Information. We will never ask you for your
username or password and you should not share such Security Information
with another person. You agree that you will not disclose your Security
Information to another person.
SECTION 2: OUR ACTIVITIES AND SERVICES
2.1 Our Business Model
2.1.1 Execution-Only Basis: Our dealings are strictly on an
execution-only basis, devoid of advisory or management services. We do
not provide advice on Position merits, fund deposit or withdrawal timing
or amount, or tax implications.
2.1.2 Straight Through Processing Broker: We operate as a straight
through processing broker, quoting prices sourced electronically from
Liquidity Providers. These quotes, subject to clause 2.1.3, represent
dealable prices.
2.1.3 Quotes Not Binding Offers: Any quote provided is indicative and
does not constitute an offer to open or close a Position. A Position is
only opened at the quoted price upon acceptance of an Order.
2.1.4 Non-Reliance: We are prohibited from providing: (a) Advice on
Position merits; (b) Recommendations on open Positions; or (c)
Investment, legal, regulatory, accounting, tax, or other advice
regarding a Position.
You should not construe any opinion, research, or analysis by us or our
Affiliates as Position advice or recommendation.
2.1.5 Information Disclaimer: During our Service provision, we may, at
our discretion, provide: (a) Information regarding Positions, including
procedures, risks, and risk mitigation methods; (b) Market views,
trading ideas, or other information about our Products and Services.
We make no representations on Position merits, risks, or
appropriateness. Information provided is not a recommendation or
comprehensive assessment. You should not view any information or
statement, including about our Products and Services, as investment
advice.
However, if an employee makes a statement regarding a Position, Product,
or market, you acknowledge that it is not investment advice or a
recommendation.
2.1.6 Independent Appraisal: By placing Orders or opening/closing
Positions, you affirm that you’ve independently assessed associated
risks, possessing adequate knowledge, market sophistication, experience,
or have sought professional advice.
2.1.7 No Fiduciary Duty: Unless expressly agreed in writing, no
fiduciary or equitable duties arise from our Service provision. These
Terms do not establish a fiduciary, trustee, agency, joint venture, or
partnership relationship.
2.2 Investment Services
We offer brokerage trading in over-the-counter derivatives and spot
market currencies.
2.3 Products
Our Website will list our Products, but offering to you is subject to
our Policies and discretion.
2.4 Communications on Products and Services
We may contact you to discuss our Services and Products without
invitation. This may include general trading recommendations, market
commentary, or other information via various means. Our contact does not
imply suitability or personal recommendation.
SECTION 3: PLACING AN ORDER
3.1 Overview
3.1.1 Position Initiation: You may commence or conclude a Position with
us (either as a "buy" or a "sell") by placing an Order at the quoted
price.
3.1.2 Quote Basis: A quote is based on either: (a) The bid and offer
price of the relevant instrument on the Underlying Market; or (b) The
bid and offer price quoted on the Platform. Our provided quote is valid
only at the time of provision and is subject to change due to market
conditions and our quoted price fluctuations.
3.2 Placing an Order
3.2.1 Electronic Order Placement: You may electronically place an Order
through the Platform, unless notified otherwise.
3.2.2 Order Execution: We act upon received Orders only, disclaiming
liability for loss or damage due to delayed or non-receipt of an Order.
3.3 Right not to Accept an Order
We reserve the right to decline an Order without obligation to provide a
reason. Prompt notification of declined Orders will be provided, subject
to Applicable Regulations, but we bear no liability for expenses,
losses, or damages resulting from failure to notify.
3.4 Amending an Order
An Order may only be withdrawn or amended with our consent once issued.
3.5 Cancellation of an Order
An Order may be cancelled only if not acted upon by us.
3.6 Order Handling
3.6.1 Order Execution Policy: (a) We execute Orders per our Order
Execution Policy, accessible on our Website and deemed integral to these
Terms upon your acceptance. (b) We endeavor to execute Orders promptly,
but cannot guarantee execution or adherence to your instructions. Orders
are executed during relevant Market hours, with Orders outside such
hours processed upon the Market's next opening. This may result in less
favorable prices, with which you agree we bear no liability.
3.6.2 Order Aggregation: We reserve the right to aggregate your Order
with others, possibly affecting the executed price. You acknowledge and
absolve us of liability for such outcomes.
3.7 Authority
3.7.1 Order Authorization: (a) You authorize Order issuance through
authorized channels like the Platform, live chat, or specified
communication mediums. (b) You agree to hold us harmless for losses
resulting from acting upon your instructions, Orders, or information.
3.7.2 Risk and Indemnity: (a) You bear all risks associated with Orders
on the Platform, indemnifying us against losses arising from
unauthorized or fraudulent Orders. (b) You indemnify us against
liabilities arising from our acting upon, delaying, or refusing to act
upon Orders, instructions, or information.
3.8 Control of an Order
We reserve the right to set and modify limits or parameters controlling
Order placement, subject to Applicable Regulations and Policies.
3.9 Position Limits
Market or Underlying Market limits may apply to your Positions, and we
may enforce such limits by closing Positions as necessary.
3.10 Trading Relationship
Our trading relationship with you is governed by Market terms,
Applicable Regulations, and agreed terms.
3.11 Market Action
We may take actions deemed necessary in response to Market actions
affecting Positions, and such actions are binding upon you.
3.12 Governmental Action
We may act in response to governmental actions affecting our
relationship with you or Positions, subject to our discretion.
3.13 Confirmations and Account Statements
Subject to Position terms, daily confirmations detailing opened or
closed Positions will be provided, along with electronic Account
Statements. Your prompt review of these documents is essential.
3.14 Market Abuse and Conduct
We reserve the right to take action against Market Abuse, including
voiding Positions, suspending or terminating Accounts, and other
appropriate measures.
3.15 Anti-Money Laundering
You agree to promptly present compliance with required information
pertaining to AML regulations and undertake not to engage in unlawful
activities. We may cease operations without explanation if required by
anti-money laundering legislation.
3.16 Inactive Accounts
We define dormant or inactive Accounts based on specified criteria and
may notify you accordingly. Reactivation or closure steps are required
within a given timeframe, or we may deactivate your Account.
SECTION 4: EQUITY, MARGIN AND LEVERAGE
4.1 Equity, Margin and Free Margin
4.1.1 Account Balance: Your Account balance consists of realized profit
or loss, with profit or loss realized upon closing an open Position.
Equity refers to the total of your Balance and unrealized profit or loss
on open Positions.
4.1.2 Margin Definition: Margin represents the portion of your Equity
utilized to open Positions and is not deducted from Equity calculations.
4.1.3 Margin Usage: Margin cannot be used to open new Positions or
withdrawn from your Account.
4.1.4 Free Margin: The portion of Equity not utilized as Margin is
termed Free Margin, available for new Positions or withdrawals.
4.1.5 Margin Requirements: You commit to maintaining Margin requirements
for your Positions at all times, with us determining requirements based
on factors including regulations, Equity, Balance, trading history, and
market volatility. Our determination of Margin requirements is final.
4.2 Margin Calls and Auto Stop-Out
4.2.1 Margin Call: If Equity falls below your Margin, a Margin Call
occurs.
4.2.2 Auto Stop-Out: If Equity reaches or falls below a specified
percentage of Margin, an automated stop-out triggers closure of some or
all open Positions to restore Equity above the required level.
4.2.3 Response to Margin Call: To restore Equity above Margin, you may
close open Positions, deposit funds, or a combination of both.
4.2.4 Notification and Responsibility: We will promptly notify you of
Margin Calls unless you opt out, but monitoring and maintaining
sufficient Equity are your responsibility. You should ensure adequate
Free Margin or reduce open Positions to meet Margin requirements.
4.3 Leverage
4.3.1 Definition: Leverage enables opening Positions with a value
exceeding Margin, with us financing the balance.
4.3.2 Ratio and Usage: Leverage is expressed as a ratio, indicating the
amount of Position relative to Margin. Higher leverage ratios require
less Margin to open Positions.
4.3.3 Margin Calculation: Margin is calculated as a percentage of the
Position's notional value, determined by us and subject to change based
on market conditions.
4.3.4 Leverage Changes: We reserve the right to adjust Product or
Account leverage at our discretion, providing reasonable notice where
feasible. Changes may occur due to market conditions, default events,
risk assessments, or increased volatility.
SECTION 5: CHARGES AND PAYMENTS
5.1 Payments
Unless explicitly stated otherwise, all payments and obligations owed to
us under these Terms are due immediately and must be remitted in the
currency specified by us at the relevant time. Payments and obligations
shall be made by you without any deduction or withholding and shall
exclude VAT.
We retain the right to offset any payments or obligations owed to us
under these Terms against funds held in your Account.
5.2 Calculations
Unless otherwise specified, for calculation purposes herein, we reserve
the right to convert amounts denominated in one currency into another
currency as designated by us at the prevailing exchange rate selected by
us at the time of calculation.
SECTION 6: CLIENT MONEY
6.1 Client Money Requirements
6.1.1 You acknowledge that any funds belonging to you, held by us in
each Account (referred to as "Client Money"), will be maintained in our
designated client money account. Client Money shall be segregated from
our own assets.
6.1.2 You consent to the placement of your funds in our designated
Client Money account in a currency different from the currency used to
establish your Account. Such Client Money shall be of at least
equivalent value and compliant with Applicable Regulations.
6.1.3 No interest shall accrue on Client Money.
6.1.4 While we retain responsibility for handling Client Money, certain
operational functions concerning payment processing may be outsourced.
6.1.5 Deposits and withdrawals shall be governed by the relevant Policy
and Applicable Regulations.
SECTION 7: REPRESENTATIONS, WARRANTIES AND COVENANTS
7.1 Representations, Warranties, and Covenants
7.1.1 You hereby represent, warrant, and covenant to us, effective as of
the date these Terms become effective, and on each subsequent date of
Order placement, as well as on the date of each Position's opening or
closure, that:
a) You possess full legal capacity to enter into these Terms and are not
subject to any law or regulation preventing your adherence to or
performance of an obligation under these Terms.
b) Your entry into these Terms serves valid commercial purposes.
c) You possess all necessary authority, power, consent, license, and
authorization, and have taken all requisite action, to lawfully enter
into, execute, and fulfill your obligations under these Terms.
d) You are duly authorized to enter into these Terms and effect each
Position.
e) These Terms and the terms of each Position are binding upon you,
enforceable against you, and not contrary to any applicable law,
regulation, order, judgment, contractual restriction, or charge
affecting you or your assets.
f) In requesting us to open or close out a Position, you have
independently appraised and investigated the risks associated with such
action and Position, or have sought independent professional advice, and
possess sufficient knowledge and experience to do so, assuming the risks
involved.
g) You act as the principal and sole beneficial owner in entering into
these Terms and each Position, and we do not serve as a fiduciary or
adviser to you regarding that Position.
h) You will furnish us with accurate and non-misleading information
concerning your financial position, domicile, or any other information
requested. You will promptly notify us of any changes to such
information.
i) You are willing and financially capable of bearing a total loss of
funds, and the trading of such Product aligns with your investment
objectives.
j) You are the sole beneficial owner of the Equity transferred under
these Terms.
k) You are in compliance with all Applicable Regulations, including tax
laws, exchange control requirements, and registration requirements, and
will take all reasonable steps to comply with such regulations
concerning these Terms and each Position.
l) If you are a company, you are lawfully incorporated and validly
existing under the laws of your jurisdiction of incorporation.
m) If you are a company, you possess the authority to own assets and
conduct business as currently undertaken.
n) You will consistently obtain and adhere to all necessary governmental
or other authority approvals and authorizations referred to in this
Section 7, and will make reasonable efforts to obtain any future
authorizations that may be necessary.
o) You will promptly inform us of any actual or likely event of default
concerning yourself in connection with these Terms.
p) You will furnish us with any information or documents reasonably
required to evidence the matters referenced in this Section 7 or to
comply with Applicable Regulations.
SECTION 8: EVENT OF DEFAULT AND TERMINATION
8.1 Termination
8.1.1 Either party may, unless otherwise required by Applicable
Regulations, terminate these Terms (and the relationship between us)
without cause and without judicial order, upon giving ten Business Days'
prior written notice.
The following circumstances shall constitute an event of default,
entitling us to terminate these Terms without the need for a court
order, upon giving five Business Days' prior notice, provided that the
breach remains unremedied:
(a) Breach of Terms: Failure to comply with or perform obligations under
these Terms, including but not limited to the obligation to make payment
of Margin or dues.
(b) Repudiation of Terms: Disavowal, repudiation, or challenge to the
validity of these Terms, either in whole or in part.
(c) Non-compliance: Failure to adhere to or comply with representations,
warranties, or covenants made under these Terms.
(d) Default under Another Agreement: Default under an agreement with us
or our Affiliates, or challenge to the validity of such agreement.
(e) Cross-Default: Default or similar condition under one or more
agreements related to borrowed money, resulting in such indebtedness
becoming due and payable.
(f) Manifest Error: Determination by us of an error or lack of clarity
in pricing or information sources.
(g) Force Majeure: Occurrence of a Force Majeure event as defined in
clause 9.4, which may lead to termination.
(h) Insufficient KYC or CDD: Inability or unwillingness to complete Know
Your Customer (KYC) or Customer Due Diligence (CDD) requirements to our
satisfaction or as mandated by Applicable Regulations.
(i) Merger: Consolidation, amalgamation, merger, or transfer of assets
to another entity.
8.1.3 Notwithstanding the above, if the event of default persists or
materially affects these Terms, termination shall be immediate, without
notice or court order.
8.1.4 The following circumstances shall automatically terminate these
Terms immediately, without notice or court order:
(a) Insolvency, Bankruptcy, or Death: Insolvency, dissolution,
bankruptcy, or death.
(b) Improper Trading Activity or Violation of Regulations: Engagement in
improper, unlawful, or unfair trading activity, or violation of
Applicable Regulations.
(c) Material Adverse Effect: Occurrence of an action or event with a
material adverse effect on your ability to perform obligations under
these Terms.
(d) Illegality: Determination that compliance with these Terms becomes
unlawful under Applicable Regulations.
(e) Market Disruption: Reasonable belief that circumstances exist or
will exist, leading to suspension or impairment of access to underlying
liquidity.
(f) Delisting: Cease of listing, trading, or quoting of the Product on
the Underlying Market.
(g) Change in Applicable Regulations: Changes making compliance
commercially unfeasible or resulting in non-compliance.
(h) Straight Through Processing Disruption: Inability to establish
transactions to facilitate instruction execution.
(i) Tax Event: Event resulting in additional tax payments or deductions
on payments under these Terms.
8.2 Liquidation Date
8.2.1 Upon termination according to clause 8.1.1, an event of default
under 8.1.2, or a termination event under 8.1.3, we shall specify a
liquidation date for termination and liquidation of open Positions.
8.2.2 The liquidation date shall be determined by us, even in cases of
insolvency.
8.3 Payment
Until a liquidation date is set or passes, withdrawal requests may not
be honored if an event of default persists. We reserve the right to
set-off any amounts owing to us.
8.4 Additional Rights
Rights under this section are in addition to other rights we may have.
8.5 Application of Netting
This Event of Default and Termination applies to all Positions entered
into after these Terms take effect.
8.6 Rights Following Event of Default
Upon an event of default, we may close out Positions or take other
actions without notice and terminate these Terms.
8.7 Consequences of Termination
Upon termination, all amounts owed become due, including fees, expenses,
and losses incurred.
8.8 Death
Upon notification of your death, we shall close all open Positions and
transfer Equity according to our payment terms.
8.9 Survival
Sections 9 and 10 shall survive termination.
8.10 Existing Rights
Termination shall not affect rights regarding initiated services or
existing commitments.
SECTION 9: EXCLUSIONS, LIMITATIONS AND INDEMNITY
9.1 General Exclusion
9.1.1 Subject to Applicable Regulations, neither we nor our directors,
officers, employees, agents, representatives, or Affiliates (including
their directors, officers, employees, agents, or representatives) shall
be liable for any loss, damage, cost, or expense suffered or incurred by
you, directly or indirectly related to these Terms or the closure of
your open Positions on a liquidation date or any date determined by us,
whether due to gross negligence, breach of contract, misrepresentation,
or otherwise, except in cases of fraud.
9.1.2 Our liability shall not include special damages, loss of profit,
goodwill, or business opportunity, arising under or in connection with
these Terms, regardless of negligence, breach of contract,
misrepresentation, or otherwise, including errors in instructions given
by you or on your behalf.
9.1.3 Our liability for death or personal injury resulting from
negligence shall not be limited by these Terms.
9.1.4 This general exclusion shall remain effective even after
termination of these Terms.
9.2 Tax Implications
We do not accept liability for any adverse tax implications resulting
from a Position.
9.3 Changes in the Market
We do not accept liability for any delay or change in market conditions
before executing instructions related to a Position.
9.4 Force Majeure
9.4.1 We shall not be liable to you for the delayed, partial, or
complete nonperformance of our obligations due to Force Majeure.
However, our duty or liability to you under Applicable Regulations shall
not be excluded or restricted.
9.4.2 We shall make reasonable efforts to resolve Force Majeure events
and resume performance as soon as practicable.
9.5 Indemnity
9.5.1 You shall pay us sums required to satisfy a debit balance on your
Account. Additionally, you shall indemnify us against any loss,
liability, cost, expense, tax, impost, or levy incurred by us or our
Affiliates due to your Accounts, a Position, misrepresentation, or
breach of your obligations under these Terms.
9.5.2 This indemnity provision does not exclude or restrict our duties
or liabilities under the IBC Act of the laws of Saint Lucia.
9.6 No Reliance
You acknowledge that you have not relied on representations other than
those expressly set out in these Terms, and we shall not be liable for
any representation not explicitly stated herein.
SECTION 10: DATA PROTECTION
10.1 Data Protection
10.1.1 In the course of delivering our Services, it is probable that we
will collect and utilize data concerning individuals ("Personal Data").
This Personal Data may pertain to individuals ("Data Subjects") who are
customers of ours, their spouse or civil partner, or other relatives.
10.1.2 We adhere to the relevant Regulations on data protection,
governing the usage of Personal Data. Personal Data will not be retained
longer than necessary and will only be kept to fulfill our legal and
regulatory obligations or our Policies.
10.1.3 If you are a European national or resident, we process and use
your personal data in accordance with European Data Protection Law.
Please consult our Privacy and Security Policy to comprehend how we
process and use your personal data. In case of any conflict between
these Terms and the Privacy and Security Policy, the Privacy and
Security Policy will prevail.
10.1.4 Unless otherwise instructed and subject to Applicable
Regulations, we will use Personal Data for the following purposes, as
required to provide our Services: (a) for Service provision, debt
recovery, fraud prevention, or money laundering; (b) for disclosure to
regulatory authorities, stock exchanges, clearing-houses, service
providers assisting us with anti-fraud and anti-money laundering
controls, statutory and governmental bodies, our agents, and contractors
for Service provision purposes, and as ordered by a competent court; (c)
for analysis to send marketing information about us or our Products and
Services to the individual Data Subject. To opt out of receiving
marketing information, please notify us in writing. (d) to contact a
Data Subject via email, SMS, or telephone for the same purposes or for
Service provision purposes; and (e) to share Personal Data with our
Affiliates and business partners for the aforementioned purposes.
10.1.5 To deliver our Services, we may need to transfer Personal Data
internationally to our Affiliates, in countries that may lack equivalent
data protection legislation.
10.1.6 By agreeing to these Terms, you consent to the processing of your
Personal Data. If you provide us with data concerning other individuals,
you confirm that, regarding each Data Subject whose Personal Data you
provide to us, you have obtained their explicit consent for our use of
their Personal Data for the described purposes and can demonstrate this
upon request.
10.1.7 A Data Subject whose Personal Data we hold can request a copy of
their information or correction of inaccurate information by contacting
us in writing. We reserve the right to charge an administration fee for
this service and to request appropriate proof of identity.
10.2 Regulatory Reporting
Under Applicable Regulations, we may be required to disclose information
about certain Positions publicly. You acknowledge and agree that all
proprietary rights in information relating to such Positions are owned
by us, and you waive any duty of confidentiality regarding the disclosed
information.
10.3 Reporting Obligations
We may provide you with regular reports on the performance of our
Services in compliance with Applicable Regulations. These reports may be
included in periodic communications to you, considering the type and
complexity of the investments involved and the nature of the Services
provided, and will, where applicable, include associated costs and
charges.
SECTION 11: MISCELLANEOUS AND GOVERNING LAW
11.1 Language
11.1.1 These Terms are provided to you in English, and we will continue
to communicate with you in English (as requested by you) throughout the
term of these Terms. You may receive documents and other information
about us in English and other languages. If a document is translated
into another language, the English version will prevail in case of a
conflict or inconsistency.
11.2 Applicable Regulations
11.2.1 These Terms are subject to Applicable Regulations, which are
binding on both parties.
11.2.2 Nothing in these Terms excludes or restricts any obligation we
have to you under Applicable Regulations.
11.2.3 We may take or omit any action we deem necessary to ensure
compliance with Applicable Regulations. Actions taken or not taken for
compliance with Applicable Regulations will not render us or our
affiliates liable.
11.3 Amendments
11.3.1 We reserve the right to amend these Terms at our sole discretion
by posting the amended and restated Terms on our Website. We will notify
you in writing of such amendments, and we may require your express
consent to continue providing our Services. Any amendment requiring your
consent will come into effect upon your agreement. Amendments will not
affect outstanding Orders, open Positions, or legal rights or
obligations unless otherwise agreed.
11.3.2 We may also amend these Terms to comply with Applicable
Regulations and/or the IBC Act of Saint Lucia’s requirements. If amended
for this reason, we will provide written notice to you within 30
calendar days, specifying the effective date.
11.4 Notices
Unless otherwise agreed, all notices, instructions, and communications
from us will be sent to the email address registered with us and will
take effect upon dispatch. You must notify us of any change to your
contact details promptly.
11.5 Communications with us
You may communicate with us in writing, through email, or orally
(including by telephone). Our contact details are as follows:
Address: Ground Floor, The Sotheby Building, Rodney Bay, Gros-Islet,
P.O. Box 838, Castries, Saint Lucia.
Telephone Number: [Your relationship manager's telephone number]
Email Address: info@viciation.com
Our Website: www.viciation.com
11.6 Electronic Communications
11.6.1 Communications using electronic signatures are binding. Orders or
instructions given electronically constitute evidence of such Orders or
instructions.
11.6.2 Acceptance of these Terms or other documents electronically
constitutes your acceptance of these Terms and other documents.
11.7 Policies
11.7.1 All Policies are part of the Client Agreement. By accepting these
Terms, you confirm that you have read and understood the Policies and
accept them.
11.7.2 We may amend the Policies at our discretion, and your expressed
consent may be required to continue providing our Services. Amendments
will be reflected in the available version of the Policy on our Website.
11.8 Complaints Procedure
11.8.1 We have internal procedures for handling complaints fairly and
promptly in accordance with our Complaints Handling Policy. You may
submit a complaint to us by letter, telephone, email, or in person.
11.8.2 Written complaints should be addressed to the Compliance Manager
at Ground Floor, The Sotheby Building, Rodney Bay, Gros-Islet, P.O. Box
838, Castries, Saint Lucia, or sent by email to info@viciation.com.
11.9 Conflicts of Interest
11.9.1 Our Conflicts of Interest Policy outlines the circumstances and
procedures regarding conflicts of interest. By accepting these Terms,
you consent to the Conflicts of Interest Policy.
11.9.2 A copy of our Conflicts of Interest Policy is available on our
Website.
11.10 Entire Agreement
11.10.1 These Terms replace any previous agreements between us and
represent the entire terms of our trading relationship unless otherwise
provided.
11.10.2 These Terms, the terms applicable to each Position, and any
amendments constitute a single agreement between us.
11.11 Assignment
11.11.1 These Terms are binding on both parties and their successors and
assignees. You may not assign your rights or obligations under these
Terms without our prior written consent.
11.11.2 We may delegate our obligations to an appropriate third party
without affecting our obligations under these Terms.
11.12 Joint and Several Liability
If you consist of a partnership or multiple individuals, your liability
under these Terms will be joint and several with the other party/parties
involved. In the event of death, bankruptcy, winding-up, or dissolution
of any party, the obligations and rights of the remaining parties under
these Terms shall remain fully enforceable.
11.13 Confidentiality
11.13.1 Both parties agree:
(a) to make best efforts to keep all confidential information
confidential, and to ensure that their respective officers, employees,
agents, and advisors also maintain confidentiality;
(b) not to disclose, sell, transfer, or otherwise dispose of
confidential information, either wholly or partially, to any third
party; and
(c) not to utilize confidential information for purposes other than
those contemplated under these Terms.
11.13.2 The confidentiality obligations outlined in Clause 11.13 do not
apply to:
(a) information that becomes publicly available through means other than
a breach of confidentiality;
(b) disclosures necessary to provide the Services, subject to Applicable
Regulations; and
(c) disclosures required by law, court order, governmental authority, or
binding legal judgment.
11.14 Rights and Remedies
The rights and remedies provided under these Terms are cumulative and
not exclusive of those provided by Applicable Regulations. We are not
obligated to exercise any particular right or remedy, and failure or
delay in exercising any right does not waive that right. No single
exercise of a right or remedy will prevent further exercise of that
right or any other right.
11.15 Set-Off
We reserve the right, without notice, to set off any amounts owed to us
from your Account, whether present or future. You agree not to exercise
a right of set-off against amounts owed to us under these Terms. Our
rights under this clause are without prejudice to any other rights we
may have.
11.16 Partial Invalidity
If any provision of these Terms becomes illegal, invalid, or
unenforceable under Applicable Regulations, the legality, validity, or
enforceability of the remaining provisions will not be affected.
Additionally, the legality, validity, or enforceability of the provision
in question under the law of another jurisdiction will remain intact.
11.17 Recording and Monitoring of Communications
We reserve the right to monitor and record communications with you under
these Terms, utilizing monitoring devices or other technical and
physical means. Such monitoring and recording may occur as deemed
necessary to ensure regulatory compliance and for purposes permitted by
Applicable Regulations. Telephone conversations and electronic
communications may be recorded without prior notification to accurately
document the material terms of a Position and other relevant
information. These recordings and records will be our exclusive property
and acknowledged by you as evidence of Orders or instructions given,
which may be used in legal proceedings.
11.18 Our Records
Our records, unless proven incorrect, will serve as evidence of your
interactions with us concerning our Services. You agree not to contest
the admissibility of our records as evidence in legal proceedings on the
grounds of their originality, format, or production method. While we may
provide records upon request at our discretion, you are responsible for
your own record-keeping obligations.
11.19 Your Records
If applicable, you agree to maintain adequate records in compliance with
Applicable Regulations, demonstrating the nature and timing of Orders
submitted.
11.20 Cooperation for Proceedings
In the event of legal action or proceedings involving us related to
these Terms or resulting from acts or omissions by us permitted or
required under these Terms, you agree to cooperate fully with us in the
defence or prosecution of such action or proceeding.
11.21 Governing Law
Any Position subject to the rules of an Underlying Market will be
governed by the applicable law of that market. Otherwise, these Terms
and associated non-contractual obligations shall be governed by and
construed in accordance with the laws of Saint Lucia.
11.22 Dispute Resolution
11.22.1 Any disputes arising from or related to these Terms, including
disputes regarding their existence, formation, performance,
interpretation, nullification, termination, or invalidation, will be
settled through arbitration in accordance with Arbitration Laws of Saint
Lucia.
More information regarding Dispute Resolution can be provided upon
request. Please contact info@viciation.com for specifics on Arbitration
Laws.
11.22.2 Parties agree not to challenge arbitral awards made under
11.22.1 or to contest their enforcement in any court. Each party
consents to the jurisdiction of such courts for enforcement purposes.
11.22.3 Clauses 11.22.1 and 11.22.2 are binding on any party acquiring
rights under these Terms and must be acknowledged in writing before
commencing legal proceedings related to disputes under these Terms.
11.23 Service of Process
You consent to the service of legal process or documents in connection
with proceedings in any court, either by registered mail to your last
address on record with us or through any method permitted by the laws of
Saint Lucia, the relevant jurisdiction, or the jurisdiction where
proceedings are initiated.
SECTION 12: DEFINITIONS
12.1 Definitions
In these Terms, the following expressions shall have the respective
meanings set opposite them:
"Account" means a trading account opened with us for the purpose of
opening or closing out a Position.
"Account Statement" means a daily statement in respect of each Account
notified by us to you.
"Affiliate" means, in relation to a person, an entity controlled,
directly or indirectly, by the person, an entity that controls, directly
or indirectly, the person, or an entity directly or indirectly under
common control with the person. For the purpose of this definition,
"control" of an entity or person means ownership of more than 50% of the
entity or person, or the ability to control the decisions made by the
entity or person.
"Applicable Regulations" means: (a) any legislation (including without
limitation, constitution, statute, law, regulation, by-laws, or rules),
guidance, customs, usages, rulings, and interpretations of governmental
authorities and self-regulatory organizations, exchanges, clearing
houses, alternative trading systems, contract markets, derivatives
transaction execution facilities, and other markets and market
infrastructure which we, in our sole discretion, deem to be applicable
to us, to you, and/or to you; (b) the IBC Act of Saint Lucia and any
other rules of a relevant regulatory authority; (c) the rules,
regulations, procedures, and customs of a relevant Market or an
Underlying Market; (d) the applicable anti-money laundering legislation;
and (e) all other applicable laws, rules, procedures, guidance, and
regulations (including, without limitation, accounting rules and
anti-money laundering or sanctions legislation) as in force from time to
time.
"Authorised Third Party" means a person authorized by you to manage and
operate your Account within the specified powers and authority granted
under a separate appointment letter and limited power of attorney (in
the form satisfactory to us).
"Auto-Stop-Out" has the meaning ascribed to it in clause 4.2.2.
"Balance" has the meaning ascribed to it in clause 4.1.1.
"Business Day" means a day which is not a Saturday, Sunday on which
banks are open for business in Saint Lucia.
"CFD" means a contract for difference under which the profit or loss is
determined by the difference between the opening price and the closing
price of an instrument on the Underlying Market. The CFDs we offer are
available on our Website.
"Complaints Handling Policy" means our complaints handling policy as
amended, restated, or supplemented from time to time which can be found
on our Website.
"Conflicts of Interest Policy" means our conflicts of interest policy as
amended, restated, or supplemented from time to time which can be found
on our Website.
"CDD" or "KYC" means identification and verification of: (a) your
identity (including, where applicable, by reviewing a copy of a
passport, national identity card, or similar form of identification);
(b) the nature of your business as required by Applicable Regulations
(including, where applicable, by obtaining your legal entity identifier
or other national identifier code); and (c) such other aspects or
considerations as determined in our discretion, to ensure that we hold
the correct and complete information to prevent a discrepancy in your
identification, to confirm the source of funding, wealth, and payment
methods, to prevent fraud, and to comply with Applicable Regulations and
our Policies from time to time.
"Counterparty" has the meaning given to such term under the IBC Act of
Saint Lucia.
"Electronic Trading Services" means an electronic service (together with
a related software or application) accessible by whatever means we
offer, including without limitation trading, direct market access, order
routing, API, or information services that we grant you access to or
make available to you either directly or through a third-party service
provider and used by you to view information or effect Positions, and
"Electronic Trading Service" shall mean any of those services.
"Equity" has the meaning ascribed to it in clause 4.1.1.
"Force Majeure" means a cause preventing the performance of the Services
or an Obligation under these Terms, which arises from or is attributable
to either an act, event, omission, or accident, beyond the reasonable
control of the party so prevented, including, a strike, lockout, labor
dispute, act of God, pandemic, war, terrorism, malicious damage, civil
commotion, malfunction, or failure of communication or computer
facilities, industrial action, acts and regulations of a governmental or
supranational body or authority.
"Forex" means two-day rolling spot futures traded over the counter and
which are cash settled on a T+2 basis. Forex constitute Rolling Daily
Positions.
"Free Margin" has the meaning ascribed to it in clause 4.1.4.
"Insider Dealing" means the use of inside information to acquire, amend,
dispose of, or cancel, for your own account or for the account of a
third party, directly or indirectly, financial instruments to which that
inside information relates.
"Inside Information" means information of a precise nature, which has
not been made public, relating, directly or indirectly, to a financial
instrument, and which, if it were made public, would be likely to have a
significant effect on the price of the financial instrument or on the
price of related derivative financial instruments.
"Liquidity Provider" means a financial institution that provides
executable bid and offer prices in respect of our Products from time to
time.
"Market" means a regulated market accepted by us, such as an exchange,
clearing house, central clearing counterparty, multilateral trading
facility, or an organized trading facility.
"Market Abuse" means both Insider Dealing and market manipulation.
"Market Manipulation" means the act of placing an Order or entering into
a Position or other behavior which creates, or is likely to create, a
false or misleading signal as to the supply of, demand for, or price of,
a financial instrument, or which adversely affects our relationship with
our Liquidity Provider.
"Margin" has the meaning ascribed to it in clause 4.1.2.
"Margin Call" has the meaning ascribed to it in clause 4.2.1.
"Order" means an instruction by a client to open or close a position in
a Product.
"Order Execution Policy" means our order execution policy as amended,
restated, or supplemented from time to time which can be found on our
Website.
"Ordinary Investor" has the meaning given to such term under the laws of
Saint Lucia.
"Platform" means an electronic trading platform, such as MT4 or MT5,
that we may use from time to time for the provision of our Services.
"Policies" means the policies and other terms and conditions that we
adopt from time to time, as amended, which are available on our Website
including but not limited to the Complaints Handling Policy, Order
Execution Policy, and Conflict of Interest Policy.
"Position" means an exposure to an underlying instrument in relation to
a Product that you have traded. A position may be opened or closed out,
whether by you or by us, by either buying or selling a Product on the
Platform, in accordance with these Terms.
"Product" means: (a) Forex (b) a CFD; or (c) any other product we may
offer from time to time.
"Professional Investor" has the meaning given to such term under the
laws of Saint Lucia.
"Risk Warning Disclosure" means the risk warning disclosure, as amended,
which is available on our Website, and the risk warnings and statements
set out in these Terms which apply to retail clients.
"Rolling Daily Position" means a Position which does not automatically
expire at the end of the relevant exchange business day, but which
automatically rolls over to the next exchange business day.
"IBC Act" means the International Business Company's Act Cap 12.14 (IBC
Act) as under the IBC Act, Cap 12.14 of the Revised Laws of Saint Lucia.
This act outlines the conduct expected from financial services providers
and their representatives when dealing with clients, as updated, amended
and/or replaced from time to time.
"Security Information" means the username and password required to
access your Account.
"Services" means our non-advisory, execution only services as set out at
clause 2.2 (Our Activities and Services) in respect of the Products.
"Termination Date" means the earlier of: (a) the date of the termination
of a Position in accordance with the terms of the Position; or (b) the
liquidation date determined by us in accordance with clause 8.2
(liquidation date).
"Underlying Market" means the Market for a specific financial instrument
on which our Products are priced.
"Website" means the information displayed on www.viciation.com (or any
other replacement or supplementary site), as updated by us from time to
time.
"we", "our", or "us" means Viciation Limited (including any successor or
assignee).
12.2 Headings
Headings are for ease of reference only and do not form part of these
Terms.
12.3 Interpretation
12.3.1 References in these Terms to a statute or statutory instrument or
Applicable Regulations include a modification, amendment, extension, or
re-enactment thereof, as in force from time to time. A reference in
these Terms to “document” will be construed to include an electronic
document.
12.3.2 References in these terms to the singular will also include the
plural.
12.3.3 References to a person includes a body corporate, unincorporated
association and partnership, natural person, firm, company, corporation,
government, state or agency of a state or an association or partnership
(whether or not having separate legal personality) of two or more of the
foregoing.
12.3.4 The use of the word “including”, “inclusive”, “includes” and any
words that follow it will not be deemed to be exhaustive.
TERMS AND CONDITIONS
IMPORTANT NOTICES: PLEASE READ CAREFULLY. Viciation Limited PROVIDES AN
EXECUTION-ONLY SERVICE UNDER THESE TERMS AND CONDITIONS. FOREX AND CFDS
ARE COMPLEX INSTRUMENTS. THEY COME WITH A HIGH RISK OF LOSING MONEY
RAPIDLY DUE TO LEVERAGE. YOU SHOULD CONSIDER WHETHER YOU UNDERSTAND HOW
FOREX AND CFDS WORK, AND WHETHER YOU CAN AFFORD TO INCUR LOSSES AND HAVE
THE APPROPRIATE RISK APPETITE. A USEFUL EXPLANATION OF THE RISKS
ASSOCIATED WITH OUR TRANSACTIONS IS SET OUT IN THE RISK WARNING
DISCLOSURE AVAILABLE ON OUR WEBSITE. YOU SHOULD ENSURE YOU FULLY
UNDERSTAND SUCH RISKS BEFORE OPENING OR CLOSING A POSITION WITH US.
IMPORTANT SUMMARY
This summary outlines key terms governing our Services' contract between
you and us. It's vital to note that these terms are not exhaustive, and
you should read the full document before acceptance.
Availability of Terms: The contract terms, subject to amendments, are
accessible on our website.
Suitability and Risks: Trading our Products requires the capacity to
endure a 100% loss and a high-risk tolerance. Understand the fluctuating
nature of underlying financial instruments and seek independent advice
if necessary.
Leverage and Risk: Our leveraged Products entail higher risk compared to
direct investments. Not all clients may find them suitable. Detailed
risks are outlined in our Risk Warning Disclosure.
No Ownership Interest: Trading our Products does not grant ownership
rights to the underlying financial instruments. Positions are notional
and non-transferable.
Execution-only Service: We offer execution-only service, without advice
or management. You are solely responsible for your decisions or may seek
guidance from independent advisors.
Personal Responsibility: You act as principal, not as an agent for
others. Any activity conducted on behalf of another party is not
recognized, and we reserve the right to terminate the agreement.
Complaints Handling: We have internal procedures for addressing
complaints promptly and fairly. Contact us in writing to raise a
complaint, and we aim to resolve it within forty days.
Market Abuse: Trading with us is subject to market abuse regulations.
Engaging in improper trading may lead to cancellation of positions,
account closure, termination of terms, or other appropriate actions.
This summary serves as a guide to important aspects of our relationship.
For a comprehensive understanding, review the full terms before
acceptance.
SECTION 1: OPENING ACCOUNT
1.1 Acceptance of Client
1.1.1 Upon submission of an application to utilize our services
("Services"), you undergo a client onboarding process. We retain the
sole discretion to accept or decline your application without providing
justification.
1.2 Relationship Agreement
1.2.1 Your relationship with us is governed by the following: these
Terms, Policies, and the application form submitted for our Services.
1.2.2 The amalgamation of these Terms, your application form, and the
Policies constitutes our client agreement ("Client Agreement"). These
documents supersede any prior agreements concerning our Services. It is
imperative that you review and comprehend the terms outlined in the
Client Agreement. The most current version of these Terms will be
accessible on our website.
1.2.3 These Terms become effective upon your agreement or upon the
opening of your Account, whichever occurs later. The Terms remain in
force until terminated in accordance with Section 8 (Event of default
and termination).
1.3 Client Classification
1.3.1 We are obligated to classify you as an Ordinary Investor,
Professional Investor, or Counterparty. We may request specific
information during this classification process, and upon completion, we
will inform you of your classification. You are required to provide
annual declarations confirming that your classification data remains
unchanged. Any changes to such data must be promptly communicated to us.
1.3.2 Eligibility determines whether you are categorized as a
Professional Investor or Counterparty. You may only fall into one
category. If you are ineligible for Professional Investor or
Counterparty classification, you will be classified as an Ordinary
Investor. Exceptions may be made to reclassify you as an Ordinary
Investor upon request, if previously classified as a Professional Client
or Counterparty.
1.3.3 If classified as a Professional Investor, you must promptly notify
us if you no longer meet the conditions to be a Professional Investor as
outlined by the IBC Act under the laws of Saint Lucia.
1.3.4 Understand that if categorized as a Professional Investor or
Counterparty, certain protections applicable to Ordinary Investors may
not be provided pursuant to Applicable Regulations.
1.4 KYC and CDD Checks
1.4.1 Before opening your Account and periodically thereafter, we
conduct or update Know Your Customer (KYC) and Customer Due Diligence
(CDD) checks in accordance with Applicable Regulations and our internal
Policies. You agree to promptly provide all requested information.
1.4.2 You acknowledge and agree that we may utilize various
organizations, including but not limited to LexisNexis and Refinitiv, to
verify the information provided by you.
1.5 Non-Responsibility for Introducing Party Actions
If you are introduced to us by a third party ("Introducing Party"), you
acknowledge and agree to the following:
(a) Our responsibility is limited to our execution-only Services.
(b) We bear no responsibility or obligation, and provide no warranty,
representation, or endorsement regarding the actions or statements of an
Introducing Party.
(c) We are not obliged to verify the legal or regulatory status of an
Introducing Party.
(d) You understand that we may compensate Introducing Parties for their
involvement in your trading activities, which may include commissions,
mark-ups, mark-downs, or other agreed forms of remuneration.
(e) Unless stated otherwise in writing: (i) An Introducing Party
operates independently. (ii) An Introducing Party is not our agent,
representative, or Affiliate. (iii) An Introducing Party is not
authorized to make representations or statements on behalf of us or our
Affiliates regarding our Services.
1.6 Operating your Account through an Authorised Third Party
1.6.1 In order to appoint an Authorised Third Party, an appointment
letter and limited power of attorney, in the form acceptable to us and
in accordance with the IBC Act under the laws of Saint Lucia, will be
signed by you addressed to the Authorised Third Party and us. Such
appointment letter and limited power of attorney will form part of these
Terms.
1.6.2 Where you decide to appoint an Authorised Third Party to manage or
operate your Account, you do so at your own risk.
You will remain liable for an act or omission by an Authorised Third
Party. We will rely on Orders or other instructions given to us by the
Authorised Third Party, and we will accept and act on such Orders or
other instructions in good faith and without further enquiry or further
monitoring of the Authorised Third Party’s compliance with instructions
relating to the application of trading or investment strategies.
1.7 Account Security
1.7.1 It is your responsibility to keep your Security Information
confidential.
1.7.2 Other than when you securely access your Account, we, including
our employees, associates, directors, agents and Affiliates, will never
ask you for your Security Information. We will never ask you for your
username or password and you should not share such Security Information
with another person. You agree that you will not disclose your Security
Information to another person.
SECTION 2: OUR ACTIVITIES AND SERVICES
2.1 Our Business Model
2.1.1 Execution-Only Basis: Our dealings are strictly on an
execution-only basis, devoid of advisory or management services. We do
not provide advice on Position merits, fund deposit or withdrawal timing
or amount, or tax implications.
2.1.2 Straight Through Processing Broker: We operate as a straight
through processing broker, quoting prices sourced electronically from
Liquidity Providers. These quotes, subject to clause 2.1.3, represent
dealable prices.
2.1.3 Quotes Not Binding Offers: Any quote provided is indicative and
does not constitute an offer to open or close a Position. A Position is
only opened at the quoted price upon acceptance of an Order.
2.1.4 Non-Reliance: We are prohibited from providing: (a) Advice on
Position merits; (b) Recommendations on open Positions; or (c)
Investment, legal, regulatory, accounting, tax, or other advice
regarding a Position.
You should not construe any opinion, research, or analysis by us or our
Affiliates as Position advice or recommendation.
2.1.5 Information Disclaimer: During our Service provision, we may, at
our discretion, provide: (a) Information regarding Positions, including
procedures, risks, and risk mitigation methods; (b) Market views,
trading ideas, or other information about our Products and Services.
We make no representations on Position merits, risks, or
appropriateness. Information provided is not a recommendation or
comprehensive assessment. You should not view any information or
statement, including about our Products and Services, as investment
advice.
However, if an employee makes a statement regarding a Position, Product,
or market, you acknowledge that it is not investment advice or a
recommendation.
2.1.6 Independent Appraisal: By placing Orders or opening/closing
Positions, you affirm that you’ve independently assessed associated
risks, possessing adequate knowledge, market sophistication, experience,
or have sought professional advice.
2.1.7 No Fiduciary Duty: Unless expressly agreed in writing, no
fiduciary or equitable duties arise from our Service provision. These
Terms do not establish a fiduciary, trustee, agency, joint venture, or
partnership relationship.
2.2 Investment Services
We offer brokerage trading in over-the-counter derivatives and spot
market currencies.
2.3 Products
Our Website will list our Products, but offering to you is subject to
our Policies and discretion.
2.4 Communications on Products and Services
We may contact you to discuss our Services and Products without
invitation. This may include general trading recommendations, market
commentary, or other information via various means. Our contact does not
imply suitability or personal recommendation.
SECTION 3: PLACING AN ORDER
3.1 Overview
3.1.1 Position Initiation: You may commence or conclude a Position with
us (either as a "buy" or a "sell") by placing an Order at the quoted
price.
3.1.2 Quote Basis: A quote is based on either: (a) The bid and offer
price of the relevant instrument on the Underlying Market; or (b) The
bid and offer price quoted on the Platform. Our provided quote is valid
only at the time of provision and is subject to change due to market
conditions and our quoted price fluctuations.
3.2 Placing an Order
3.2.1 Electronic Order Placement: You may electronically place an Order
through the Platform, unless notified otherwise.
3.2.2 Order Execution: We act upon received Orders only, disclaiming
liability for loss or damage due to delayed or non-receipt of an Order.
3.3 Right not to Accept an Order
We reserve the right to decline an Order without obligation to provide a
reason. Prompt notification of declined Orders will be provided, subject
to Applicable Regulations, but we bear no liability for expenses,
losses, or damages resulting from failure to notify.
3.4 Amending an Order
An Order may only be withdrawn or amended with our consent once issued.
3.5 Cancellation of an Order
An Order may be cancelled only if not acted upon by us.
3.6 Order Handling
3.6.1 Order Execution Policy: (a) We execute Orders per our Order
Execution Policy, accessible on our Website and deemed integral to these
Terms upon your acceptance. (b) We endeavor to execute Orders promptly,
but cannot guarantee execution or adherence to your instructions. Orders
are executed during relevant Market hours, with Orders outside such
hours processed upon the Market's next opening. This may result in less
favorable prices, with which you agree we bear no liability.
3.6.2 Order Aggregation: We reserve the right to aggregate your Order
with others, possibly affecting the executed price. You acknowledge and
absolve us of liability for such outcomes.
3.7 Authority
3.7.1 Order Authorization: (a) You authorize Order issuance through
authorized channels like the Platform, live chat, or specified
communication mediums. (b) You agree to hold us harmless for losses
resulting from acting upon your instructions, Orders, or information.
3.7.2 Risk and Indemnity: (a) You bear all risks associated with Orders
on the Platform, indemnifying us against losses arising from
unauthorized or fraudulent Orders. (b) You indemnify us against
liabilities arising from our acting upon, delaying, or refusing to act
upon Orders, instructions, or information.
3.8 Control of an Order
We reserve the right to set and modify limits or parameters controlling
Order placement, subject to Applicable Regulations and Policies.
3.9 Position Limits
Market or Underlying Market limits may apply to your Positions, and we
may enforce such limits by closing Positions as necessary.
3.10 Trading Relationship
Our trading relationship with you is governed by Market terms,
Applicable Regulations, and agreed terms.
3.11 Market Action
We may take actions deemed necessary in response to Market actions
affecting Positions, and such actions are binding upon you.
3.12 Governmental Action
We may act in response to governmental actions affecting our
relationship with you or Positions, subject to our discretion.
3.13 Confirmations and Account Statements
Subject to Position terms, daily confirmations detailing opened or
closed Positions will be provided, along with electronic Account
Statements. Your prompt review of these documents is essential.
3.14 Market Abuse and Conduct
We reserve the right to take action against Market Abuse, including
voiding Positions, suspending or terminating Accounts, and other
appropriate measures.
3.15 Anti-Money Laundering
You agree to promptly present compliance with required information
pertaining to AML regulations and undertake not to engage in unlawful
activities. We may cease operations without explanation if required by
anti-money laundering legislation.
3.16 Inactive Accounts
We define dormant or inactive Accounts based on specified criteria and
may notify you accordingly. Reactivation or closure steps are required
within a given timeframe, or we may deactivate your Account.
SECTION 4: EQUITY, MARGIN AND LEVERAGE
4.1 Equity, Margin and Free Margin
4.1.1 Account Balance: Your Account balance consists of realized profit
or loss, with profit or loss realized upon closing an open Position.
Equity refers to the total of your Balance and unrealized profit or loss
on open Positions.
4.1.2 Margin Definition: Margin represents the portion of your Equity
utilized to open Positions and is not deducted from Equity calculations.
4.1.3 Margin Usage: Margin cannot be used to open new Positions or
withdrawn from your Account.
4.1.4 Free Margin: The portion of Equity not utilized as Margin is
termed Free Margin, available for new Positions or withdrawals.
4.1.5 Margin Requirements: You commit to maintaining Margin requirements
for your Positions at all times, with us determining requirements based
on factors including regulations, Equity, Balance, trading history, and
market volatility. Our determination of Margin requirements is final.
4.2 Margin Calls and Auto Stop-Out
4.2.1 Margin Call: If Equity falls below your Margin, a Margin Call
occurs.
4.2.2 Auto Stop-Out: If Equity reaches or falls below a specified
percentage of Margin, an automated stop-out triggers closure of some or
all open Positions to restore Equity above the required level.
4.2.3 Response to Margin Call: To restore Equity above Margin, you may
close open Positions, deposit funds, or a combination of both.
4.2.4 Notification and Responsibility: We will promptly notify you of
Margin Calls unless you opt out, but monitoring and maintaining
sufficient Equity are your responsibility. You should ensure adequate
Free Margin or reduce open Positions to meet Margin requirements.
4.3 Leverage
4.3.1 Definition: Leverage enables opening Positions with a value
exceeding Margin, with us financing the balance.
4.3.2 Ratio and Usage: Leverage is expressed as a ratio, indicating the
amount of Position relative to Margin. Higher leverage ratios require
less Margin to open Positions.
4.3.3 Margin Calculation: Margin is calculated as a percentage of the
Position's notional value, determined by us and subject to change based
on market conditions.
4.3.4 Leverage Changes: We reserve the right to adjust Product or
Account leverage at our discretion, providing reasonable notice where
feasible. Changes may occur due to market conditions, default events,
risk assessments, or increased volatility.
SECTION 5: CHARGES AND PAYMENTS
5.1 Payments
Unless explicitly stated otherwise, all payments and obligations owed to
us under these Terms are due immediately and must be remitted in the
currency specified by us at the relevant time. Payments and obligations
shall be made by you without any deduction or withholding and shall
exclude VAT.
We retain the right to offset any payments or obligations owed to us
under these Terms against funds held in your Account.
5.2 Calculations
Unless otherwise specified, for calculation purposes herein, we reserve
the right to convert amounts denominated in one currency into another
currency as designated by us at the prevailing exchange rate selected by
us at the time of calculation.
SECTION 6: CLIENT MONEY
6.1 Client Money Requirements
6.1.1 You acknowledge that any funds belonging to you, held by us in
each Account (referred to as "Client Money"), will be maintained in our
designated client money account. Client Money shall be segregated from
our own assets.
6.1.2 You consent to the placement of your funds in our designated
Client Money account in a currency different from the currency used to
establish your Account. Such Client Money shall be of at least
equivalent value and compliant with Applicable Regulations.
6.1.3 No interest shall accrue on Client Money.
6.1.4 While we retain responsibility for handling Client Money, certain
operational functions concerning payment processing may be outsourced.
6.1.5 Deposits and withdrawals shall be governed by the relevant Policy
and Applicable Regulations.
SECTION 7: REPRESENTATIONS, WARRANTIES AND COVENANTS
7.1 Representations, Warranties, and Covenants
7.1.1 You hereby represent, warrant, and covenant to us, effective as of
the date these Terms become effective, and on each subsequent date of
Order placement, as well as on the date of each Position's opening or
closure, that:
a) You possess full legal capacity to enter into these Terms and are not
subject to any law or regulation preventing your adherence to or
performance of an obligation under these Terms.
b) Your entry into these Terms serves valid commercial purposes.
c) You possess all necessary authority, power, consent, license, and
authorization, and have taken all requisite action, to lawfully enter
into, execute, and fulfill your obligations under these Terms.
d) You are duly authorized to enter into these Terms and effect each
Position.
e) These Terms and the terms of each Position are binding upon you,
enforceable against you, and not contrary to any applicable law,
regulation, order, judgment, contractual restriction, or charge
affecting you or your assets.
f) In requesting us to open or close out a Position, you have
independently appraised and investigated the risks associated with such
action and Position, or have sought independent professional advice, and
possess sufficient knowledge and experience to do so, assuming the risks
involved.
g) You act as the principal and sole beneficial owner in entering into
these Terms and each Position, and we do not serve as a fiduciary or
adviser to you regarding that Position.
h) You will furnish us with accurate and non-misleading information
concerning your financial position, domicile, or any other information
requested. You will promptly notify us of any changes to such
information.
i) You are willing and financially capable of bearing a total loss of
funds, and the trading of such Product aligns with your investment
objectives.
j) You are the sole beneficial owner of the Equity transferred under
these Terms.
k) You are in compliance with all Applicable Regulations, including tax
laws, exchange control requirements, and registration requirements, and
will take all reasonable steps to comply with such regulations
concerning these Terms and each Position.
l) If you are a company, you are lawfully incorporated and validly
existing under the laws of your jurisdiction of incorporation.
m) If you are a company, you possess the authority to own assets and
conduct business as currently undertaken.
n) You will consistently obtain and adhere to all necessary governmental
or other authority approvals and authorizations referred to in this
Section 7, and will make reasonable efforts to obtain any future
authorizations that may be necessary.
o) You will promptly inform us of any actual or likely event of default
concerning yourself in connection with these Terms.
p) You will furnish us with any information or documents reasonably
required to evidence the matters referenced in this Section 7 or to
comply with Applicable Regulations.
SECTION 8: EVENT OF DEFAULT AND TERMINATION
8.1 Termination
8.1.1 Either party may, unless otherwise required by Applicable
Regulations, terminate these Terms (and the relationship between us)
without cause and without judicial order, upon giving ten Business Days'
prior written notice.
The following circumstances shall constitute an event of default,
entitling us to terminate these Terms without the need for a court
order, upon giving five Business Days' prior notice, provided that the
breach remains unremedied:
(a) Breach of Terms: Failure to comply with or perform obligations under
these Terms, including but not limited to the obligation to make payment
of Margin or dues.
(b) Repudiation of Terms: Disavowal, repudiation, or challenge to the
validity of these Terms, either in whole or in part.
(c) Non-compliance: Failure to adhere to or comply with representations,
warranties, or covenants made under these Terms.
(d) Default under Another Agreement: Default under an agreement with us
or our Affiliates, or challenge to the validity of such agreement.
(e) Cross-Default: Default or similar condition under one or more
agreements related to borrowed money, resulting in such indebtedness
becoming due and payable.
(f) Manifest Error: Determination by us of an error or lack of clarity
in pricing or information sources.
(g) Force Majeure: Occurrence of a Force Majeure event as defined in
clause 9.4, which may lead to termination.
(h) Insufficient KYC or CDD: Inability or unwillingness to complete Know
Your Customer (KYC) or Customer Due Diligence (CDD) requirements to our
satisfaction or as mandated by Applicable Regulations.
(i) Merger: Consolidation, amalgamation, merger, or transfer of assets
to another entity.
8.1.3 Notwithstanding the above, if the event of default persists or
materially affects these Terms, termination shall be immediate, without
notice or court order.
8.1.4 The following circumstances shall automatically terminate these
Terms immediately, without notice or court order:
(a) Insolvency, Bankruptcy, or Death: Insolvency, dissolution,
bankruptcy, or death.
(b) Improper Trading Activity or Violation of Regulations: Engagement in
improper, unlawful, or unfair trading activity, or violation of
Applicable Regulations.
(c) Material Adverse Effect: Occurrence of an action or event with a
material adverse effect on your ability to perform obligations under
these Terms.
(d) Illegality: Determination that compliance with these Terms becomes
unlawful under Applicable Regulations.
(e) Market Disruption: Reasonable belief that circumstances exist or
will exist, leading to suspension or impairment of access to underlying
liquidity.
(f) Delisting: Cease of listing, trading, or quoting of the Product on
the Underlying Market.
(g) Change in Applicable Regulations: Changes making compliance
commercially unfeasible or resulting in non-compliance.
(h) Straight Through Processing Disruption: Inability to establish
transactions to facilitate instruction execution.
(i) Tax Event: Event resulting in additional tax payments or deductions
on payments under these Terms.
8.2 Liquidation Date
8.2.1 Upon termination according to clause 8.1.1, an event of default
under 8.1.2, or a termination event under 8.1.3, we shall specify a
liquidation date for termination and liquidation of open Positions.
8.2.2 The liquidation date shall be determined by us, even in cases of
insolvency.
8.3 Payment
Until a liquidation date is set or passes, withdrawal requests may not
be honored if an event of default persists. We reserve the right to
set-off any amounts owing to us.
8.4 Additional Rights
Rights under this section are in addition to other rights we may have.
8.5 Application of Netting
This Event of Default and Termination applies to all Positions entered
into after these Terms take effect.
8.6 Rights Following Event of Default
Upon an event of default, we may close out Positions or take other
actions without notice and terminate these Terms.
8.7 Consequences of Termination
Upon termination, all amounts owed become due, including fees, expenses,
and losses incurred.
8.8 Death
Upon notification of your death, we shall close all open Positions and
transfer Equity according to our payment terms.
8.9 Survival
Sections 9 and 10 shall survive termination.
8.10 Existing Rights
Termination shall not affect rights regarding initiated services or
existing commitments.
SECTION 9: EXCLUSIONS, LIMITATIONS AND INDEMNITY
9.1 General Exclusion
9.1.1 Subject to Applicable Regulations, neither we nor our directors,
officers, employees, agents, representatives, or Affiliates (including
their directors, officers, employees, agents, or representatives) shall
be liable for any loss, damage, cost, or expense suffered or incurred by
you, directly or indirectly related to these Terms or the closure of
your open Positions on a liquidation date or any date determined by us,
whether due to gross negligence, breach of contract, misrepresentation,
or otherwise, except in cases of fraud.
9.1.2 Our liability shall not include special damages, loss of profit,
goodwill, or business opportunity, arising under or in connection with
these Terms, regardless of negligence, breach of contract,
misrepresentation, or otherwise, including errors in instructions given
by you or on your behalf.
9.1.3 Our liability for death or personal injury resulting from
negligence shall not be limited by these Terms.
9.1.4 This general exclusion shall remain effective even after
termination of these Terms.
9.2 Tax Implications
We do not accept liability for any adverse tax implications resulting
from a Position.
9.3 Changes in the Market
We do not accept liability for any delay or change in market conditions
before executing instructions related to a Position.
9.4 Force Majeure
9.4.1 We shall not be liable to you for the delayed, partial, or
complete nonperformance of our obligations due to Force Majeure.
However, our duty or liability to you under Applicable Regulations shall
not be excluded or restricted.
9.4.2 We shall make reasonable efforts to resolve Force Majeure events
and resume performance as soon as practicable.
9.5 Indemnity
9.5.1 You shall pay us sums required to satisfy a debit balance on your
Account. Additionally, you shall indemnify us against any loss,
liability, cost, expense, tax, impost, or levy incurred by us or our
Affiliates due to your Accounts, a Position, misrepresentation, or
breach of your obligations under these Terms.
9.5.2 This indemnity provision does not exclude or restrict our duties
or liabilities under the IBC Act of the laws of Saint Lucia.
9.6 No Reliance
You acknowledge that you have not relied on representations other than
those expressly set out in these Terms, and we shall not be liable for
any representation not explicitly stated herein.
SECTION 10: DATA PROTECTION
10.1 Data Protection
10.1.1 In the course of delivering our Services, it is probable that we
will collect and utilize data concerning individuals ("Personal Data").
This Personal Data may pertain to individuals ("Data Subjects") who are
customers of ours, their spouse or civil partner, or other relatives.
10.1.2 We adhere to the relevant Regulations on data protection,
governing the usage of Personal Data. Personal Data will not be retained
longer than necessary and will only be kept to fulfill our legal and
regulatory obligations or our Policies.
10.1.3 If you are a European national or resident, we process and use
your personal data in accordance with European Data Protection Law.
Please consult our Privacy and Security Policy to comprehend how we
process and use your personal data. In case of any conflict between
these Terms and the Privacy and Security Policy, the Privacy and
Security Policy will prevail.
10.1.4 Unless otherwise instructed and subject to Applicable
Regulations, we will use Personal Data for the following purposes, as
required to provide our Services: (a) for Service provision, debt
recovery, fraud prevention, or money laundering; (b) for disclosure to
regulatory authorities, stock exchanges, clearing-houses, service
providers assisting us with anti-fraud and anti-money laundering
controls, statutory and governmental bodies, our agents, and contractors
for Service provision purposes, and as ordered by a competent court; (c)
for analysis to send marketing information about us or our Products and
Services to the individual Data Subject. To opt out of receiving
marketing information, please notify us in writing. (d) to contact a
Data Subject via email, SMS, or telephone for the same purposes or for
Service provision purposes; and (e) to share Personal Data with our
Affiliates and business partners for the aforementioned purposes.
10.1.5 To deliver our Services, we may need to transfer Personal Data
internationally to our Affiliates, in countries that may lack equivalent
data protection legislation.
10.1.6 By agreeing to these Terms, you consent to the processing of your
Personal Data. If you provide us with data concerning other individuals,
you confirm that, regarding each Data Subject whose Personal Data you
provide to us, you have obtained their explicit consent for our use of
their Personal Data for the described purposes and can demonstrate this
upon request.
10.1.7 A Data Subject whose Personal Data we hold can request a copy of
their information or correction of inaccurate information by contacting
us in writing. We reserve the right to charge an administration fee for
this service and to request appropriate proof of identity.
10.2 Regulatory Reporting
Under Applicable Regulations, we may be required to disclose information
about certain Positions publicly. You acknowledge and agree that all
proprietary rights in information relating to such Positions are owned
by us, and you waive any duty of confidentiality regarding the disclosed
information.
10.3 Reporting Obligations
We may provide you with regular reports on the performance of our
Services in compliance with Applicable Regulations. These reports may be
included in periodic communications to you, considering the type and
complexity of the investments involved and the nature of the Services
provided, and will, where applicable, include associated costs and
charges.
SECTION 11: MISCELLANEOUS AND GOVERNING LAW
11.1 Language
11.1.1 These Terms are provided to you in English, and we will continue
to communicate with you in English (as requested by you) throughout the
term of these Terms. You may receive documents and other information
about us in English and other languages. If a document is translated
into another language, the English version will prevail in case of a
conflict or inconsistency.
11.2 Applicable Regulations
11.2.1 These Terms are subject to Applicable Regulations, which are
binding on both parties.
11.2.2 Nothing in these Terms excludes or restricts any obligation we
have to you under Applicable Regulations.
11.2.3 We may take or omit any action we deem necessary to ensure
compliance with Applicable Regulations. Actions taken or not taken for
compliance with Applicable Regulations will not render us or our
affiliates liable.
11.3 Amendments
11.3.1 We reserve the right to amend these Terms at our sole discretion
by posting the amended and restated Terms on our Website. We will notify
you in writing of such amendments, and we may require your express
consent to continue providing our Services. Any amendment requiring your
consent will come into effect upon your agreement. Amendments will not
affect outstanding Orders, open Positions, or legal rights or
obligations unless otherwise agreed.
11.3.2 We may also amend these Terms to comply with Applicable
Regulations and/or the IBC Act of Saint Lucia’s requirements. If amended
for this reason, we will provide written notice to you within 30
calendar days, specifying the effective date.
11.4 Notices
Unless otherwise agreed, all notices, instructions, and communications
from us will be sent to the email address registered with us and will
take effect upon dispatch. You must notify us of any change to your
contact details promptly.
11.5 Communications with us
You may communicate with us in writing, through email, or orally
(including by telephone). Our contact details are as follows:
Address: Ground Floor, The Sotheby Building, Rodney Bay, Gros-Islet,
P.O. Box 838, Castries, Saint Lucia.
Telephone Number: [Your relationship manager's telephone number]
Email Address: info@viciation.com
Our Website: www.viciation.com
11.6 Electronic Communications
11.6.1 Communications using electronic signatures are binding. Orders or
instructions given electronically constitute evidence of such Orders or
instructions.
11.6.2 Acceptance of these Terms or other documents electronically
constitutes your acceptance of these Terms and other documents.
11.7 Policies
11.7.1 All Policies are part of the Client Agreement. By accepting these
Terms, you confirm that you have read and understood the Policies and
accept them.
11.7.2 We may amend the Policies at our discretion, and your expressed
consent may be required to continue providing our Services. Amendments
will be reflected in the available version of the Policy on our Website.
11.8 Complaints Procedure
11.8.1 We have internal procedures for handling complaints fairly and
promptly in accordance with our Complaints Handling Policy. You may
submit a complaint to us by letter, telephone, email, or in person.
11.8.2 Written complaints should be addressed to the Compliance Manager
at Ground Floor, The Sotheby Building, Rodney Bay, Gros-Islet, P.O. Box
838, Castries, Saint Lucia, or sent by email to info@viciation.com.
11.9 Conflicts of Interest
11.9.1 Our Conflicts of Interest Policy outlines the circumstances and
procedures regarding conflicts of interest. By accepting these Terms,
you consent to the Conflicts of Interest Policy.
11.9.2 A copy of our Conflicts of Interest Policy is available on our
Website.
11.10 Entire Agreement
11.10.1 These Terms replace any previous agreements between us and
represent the entire terms of our trading relationship unless otherwise
provided.
11.10.2 These Terms, the terms applicable to each Position, and any
amendments constitute a single agreement between us.
11.11 Assignment
11.11.1 These Terms are binding on both parties and their successors and
assignees. You may not assign your rights or obligations under these
Terms without our prior written consent.
11.11.2 We may delegate our obligations to an appropriate third party
without affecting our obligations under these Terms.
11.12 Joint and Several Liability
If you consist of a partnership or multiple individuals, your liability
under these Terms will be joint and several with the other party/parties
involved. In the event of death, bankruptcy, winding-up, or dissolution
of any party, the obligations and rights of the remaining parties under
these Terms shall remain fully enforceable.
11.13 Confidentiality
11.13.1 Both parties agree:
(a) to make best efforts to keep all confidential information
confidential, and to ensure that their respective officers, employees,
agents, and advisors also maintain confidentiality;
(b) not to disclose, sell, transfer, or otherwise dispose of
confidential information, either wholly or partially, to any third
party; and
(c) not to utilize confidential information for purposes other than
those contemplated under these Terms.
11.13.2 The confidentiality obligations outlined in Clause 11.13 do not
apply to:
(a) information that becomes publicly available through means other than
a breach of confidentiality;
(b) disclosures necessary to provide the Services, subject to Applicable
Regulations; and
(c) disclosures required by law, court order, governmental authority, or
binding legal judgment.
11.14 Rights and Remedies
The rights and remedies provided under these Terms are cumulative and
not exclusive of those provided by Applicable Regulations. We are not
obligated to exercise any particular right or remedy, and failure or
delay in exercising any right does not waive that right. No single
exercise of a right or remedy will prevent further exercise of that
right or any other right.
11.15 Set-Off
We reserve the right, without notice, to set off any amounts owed to us
from your Account, whether present or future. You agree not to exercise
a right of set-off against amounts owed to us under these Terms. Our
rights under this clause are without prejudice to any other rights we
may have.
11.16 Partial Invalidity
If any provision of these Terms becomes illegal, invalid, or
unenforceable under Applicable Regulations, the legality, validity, or
enforceability of the remaining provisions will not be affected.
Additionally, the legality, validity, or enforceability of the provision
in question under the law of another jurisdiction will remain intact.
11.17 Recording and Monitoring of Communications
We reserve the right to monitor and record communications with you under
these Terms, utilizing monitoring devices or other technical and
physical means. Such monitoring and recording may occur as deemed
necessary to ensure regulatory compliance and for purposes permitted by
Applicable Regulations. Telephone conversations and electronic
communications may be recorded without prior notification to accurately
document the material terms of a Position and other relevant
information. These recordings and records will be our exclusive property
and acknowledged by you as evidence of Orders or instructions given,
which may be used in legal proceedings.
11.18 Our Records
Our records, unless proven incorrect, will serve as evidence of your
interactions with us concerning our Services. You agree not to contest
the admissibility of our records as evidence in legal proceedings on the
grounds of their originality, format, or production method. While we may
provide records upon request at our discretion, you are responsible for
your own record-keeping obligations.
11.19 Your Records
If applicable, you agree to maintain adequate records in compliance with
Applicable Regulations, demonstrating the nature and timing of Orders
submitted.
11.20 Cooperation for Proceedings
In the event of legal action or proceedings involving us related to
these Terms or resulting from acts or omissions by us permitted or
required under these Terms, you agree to cooperate fully with us in the
defence or prosecution of such action or proceeding.
11.21 Governing Law
Any Position subject to the rules of an Underlying Market will be
governed by the applicable law of that market. Otherwise, these Terms
and associated non-contractual obligations shall be governed by and
construed in accordance with the laws of Saint Lucia.
11.22 Dispute Resolution
11.22.1 Any disputes arising from or related to these Terms, including
disputes regarding their existence, formation, performance,
interpretation, nullification, termination, or invalidation, will be
settled through arbitration in accordance with Arbitration Laws of Saint
Lucia.
More information regarding Dispute Resolution can be provided upon
request. Please contact info@viciation.com for specifics on Arbitration
Laws.
11.22.2 Parties agree not to challenge arbitral awards made under
11.22.1 or to contest their enforcement in any court. Each party
consents to the jurisdiction of such courts for enforcement purposes.
11.22.3 Clauses 11.22.1 and 11.22.2 are binding on any party acquiring
rights under these Terms and must be acknowledged in writing before
commencing legal proceedings related to disputes under these Terms.
11.23 Service of Process
You consent to the service of legal process or documents in connection
with proceedings in any court, either by registered mail to your last
address on record with us or through any method permitted by the laws of
Saint Lucia, the relevant jurisdiction, or the jurisdiction where
proceedings are initiated.
SECTION 12: DEFINITIONS
12.1 Definitions
In these Terms, the following expressions shall have the respective
meanings set opposite them:
"Account" means a trading account opened with us for the purpose of
opening or closing out a Position.
"Account Statement" means a daily statement in respect of each Account
notified by us to you.
"Affiliate" means, in relation to a person, an entity controlled,
directly or indirectly, by the person, an entity that controls, directly
or indirectly, the person, or an entity directly or indirectly under
common control with the person. For the purpose of this definition,
"control" of an entity or person means ownership of more than 50% of the
entity or person, or the ability to control the decisions made by the
entity or person.
"Applicable Regulations" means: (a) any legislation (including without
limitation, constitution, statute, law, regulation, by-laws, or rules),
guidance, customs, usages, rulings, and interpretations of governmental
authorities and self-regulatory organizations, exchanges, clearing
houses, alternative trading systems, contract markets, derivatives
transaction execution facilities, and other markets and market
infrastructure which we, in our sole discretion, deem to be applicable
to us, to you, and/or to you; (b) the IBC Act of Saint Lucia and any
other rules of a relevant regulatory authority; (c) the rules,
regulations, procedures, and customs of a relevant Market or an
Underlying Market; (d) the applicable anti-money laundering legislation;
and (e) all other applicable laws, rules, procedures, guidance, and
regulations (including, without limitation, accounting rules and
anti-money laundering or sanctions legislation) as in force from time to
time.
"Authorised Third Party" means a person authorized by you to manage and
operate your Account within the specified powers and authority granted
under a separate appointment letter and limited power of attorney (in
the form satisfactory to us).
"Auto-Stop-Out" has the meaning ascribed to it in clause 4.2.2.
"Balance" has the meaning ascribed to it in clause 4.1.1.
"Business Day" means a day which is not a Saturday, Sunday on which
banks are open for business in Saint Lucia.
"CFD" means a contract for difference under which the profit or loss is
determined by the difference between the opening price and the closing
price of an instrument on the Underlying Market. The CFDs we offer are
available on our Website.
"Complaints Handling Policy" means our complaints handling policy as
amended, restated, or supplemented from time to time which can be found
on our Website.
"Conflicts of Interest Policy" means our conflicts of interest policy as
amended, restated, or supplemented from time to time which can be found
on our Website.
"CDD" or "KYC" means identification and verification of: (a) your
identity (including, where applicable, by reviewing a copy of a
passport, national identity card, or similar form of identification);
(b) the nature of your business as required by Applicable Regulations
(including, where applicable, by obtaining your legal entity identifier
or other national identifier code); and (c) such other aspects or
considerations as determined in our discretion, to ensure that we hold
the correct and complete information to prevent a discrepancy in your
identification, to confirm the source of funding, wealth, and payment
methods, to prevent fraud, and to comply with Applicable Regulations and
our Policies from time to time.
"Counterparty" has the meaning given to such term under the IBC Act of
Saint Lucia.
"Electronic Trading Services" means an electronic service (together with
a related software or application) accessible by whatever means we
offer, including without limitation trading, direct market access, order
routing, API, or information services that we grant you access to or
make available to you either directly or through a third-party service
provider and used by you to view information or effect Positions, and
"Electronic Trading Service" shall mean any of those services.
"Equity" has the meaning ascribed to it in clause 4.1.1.
"Force Majeure" means a cause preventing the performance of the Services
or an Obligation under these Terms, which arises from or is attributable
to either an act, event, omission, or accident, beyond the reasonable
control of the party so prevented, including, a strike, lockout, labor
dispute, act of God, pandemic, war, terrorism, malicious damage, civil
commotion, malfunction, or failure of communication or computer
facilities, industrial action, acts and regulations of a governmental or
supranational body or authority.
"Forex" means two-day rolling spot futures traded over the counter and
which are cash settled on a T+2 basis. Forex constitute Rolling Daily
Positions.
"Free Margin" has the meaning ascribed to it in clause 4.1.4.
"Insider Dealing" means the use of inside information to acquire, amend,
dispose of, or cancel, for your own account or for the account of a
third party, directly or indirectly, financial instruments to which that
inside information relates.
"Inside Information" means information of a precise nature, which has
not been made public, relating, directly or indirectly, to a financial
instrument, and which, if it were made public, would be likely to have a
significant effect on the price of the financial instrument or on the
price of related derivative financial instruments.
"Liquidity Provider" means a financial institution that provides
executable bid and offer prices in respect of our Products from time to
time.
"Market" means a regulated market accepted by us, such as an exchange,
clearing house, central clearing counterparty, multilateral trading
facility, or an organized trading facility.
"Market Abuse" means both Insider Dealing and market manipulation.
"Market Manipulation" means the act of placing an Order or entering into
a Position or other behavior which creates, or is likely to create, a
false or misleading signal as to the supply of, demand for, or price of,
a financial instrument, or which adversely affects our relationship with
our Liquidity Provider.
"Margin" has the meaning ascribed to it in clause 4.1.2.
"Margin Call" has the meaning ascribed to it in clause 4.2.1.
"Order" means an instruction by a client to open or close a position in
a Product.
"Order Execution Policy" means our order execution policy as amended,
restated, or supplemented from time to time which can be found on our
Website.
"Ordinary Investor" has the meaning given to such term under the laws of
Saint Lucia.
"Platform" means an electronic trading platform, such as MT4 or MT5,
that we may use from time to time for the provision of our Services.
"Policies" means the policies and other terms and conditions that we
adopt from time to time, as amended, which are available on our Website
including but not limited to the Complaints Handling Policy, Order
Execution Policy, and Conflict of Interest Policy.
"Position" means an exposure to an underlying instrument in relation to
a Product that you have traded. A position may be opened or closed out,
whether by you or by us, by either buying or selling a Product on the
Platform, in accordance with these Terms.
"Product" means: (a) Forex (b) a CFD; or (c) any other product we may
offer from time to time.
"Professional Investor" has the meaning given to such term under the
laws of Saint Lucia.
"Risk Warning Disclosure" means the risk warning disclosure, as amended,
which is available on our Website, and the risk warnings and statements
set out in these Terms which apply to retail clients.
"Rolling Daily Position" means a Position which does not automatically
expire at the end of the relevant exchange business day, but which
automatically rolls over to the next exchange business day.
"IBC Act" means the International Business Company's Act Cap 12.14 (IBC
Act) as under the IBC Act, Cap 12.14 of the Revised Laws of Saint Lucia.
This act outlines the conduct expected from financial services providers
and their representatives when dealing with clients, as updated, amended
and/or replaced from time to time.
"Security Information" means the username and password required to
access your Account.
"Services" means our non-advisory, execution only services as set out at
clause 2.2 (Our Activities and Services) in respect of the Products.
"Termination Date" means the earlier of: (a) the date of the termination
of a Position in accordance with the terms of the Position; or (b) the
liquidation date determined by us in accordance with clause 8.2
(liquidation date).
"Underlying Market" means the Market for a specific financial instrument
on which our Products are priced.
"Website" means the information displayed on www.viciation.com (or any
other replacement or supplementary site), as updated by us from time to
time.
"we", "our", or "us" means Viciation Limited (including any successor or
assignee).
12.2 Headings
Headings are for ease of reference only and do not form part of these
Terms.
12.3 Interpretation
12.3.1 References in these Terms to a statute or statutory instrument or
Applicable Regulations include a modification, amendment, extension, or
re-enactment thereof, as in force from time to time. A reference in
these Terms to “document” will be construed to include an electronic
document.
12.3.2 References in these terms to the singular will also include the
plural.
12.3.3 References to a person includes a body corporate, unincorporated
association and partnership, natural person, firm, company, corporation,
government, state or agency of a state or an association or partnership
(whether or not having separate legal personality) of two or more of the
foregoing.
12.3.4 The use of the word “including”, “inclusive”, “includes” and any
words that follow it will not be deemed to be exhaustive.